IX.  Human Resources
  1. To ensure the effective development and operation of the sector, it is essential that qualified personnel (technical, financial, marketing, accounting) be recruited, developed and retained. To this end, the financial assistances from foreign countries and international organizations shall be utilized effeciently.
  2. Establishing sufficent resources of management personnel and improve their knowledge and skill, teaching computer, Internet and foreign language, especially English, to the technical and management should receive immediate attention.
  3. All necessary conditions will be created in order to ensure compliance with the technological standards and to make the services provided by all the personnel especially the service related personnel and their management staff more customers oriented and efficient.