The Law of Mongolia on Telecommunications
Chapter Four
Rights and Obligations of Public Telecommunications Operators and Customers

Article 23.  Rights and obligations of operators

  1. In addition to any rights determined by contract, an operator shall have the following rights:
    1. 1) to charge for the provision of telecommunications services in accordance with the criteria prescribed by the regulatory council;.
      2) to cease the provision of services to a customer and to terminate the contract between the operator and the customer if the customer fails to fulfil his or her obligations set out in the contract.
  2. In addition to any obligations determined by contract, an operator shall have the following obligations:
    1. 1) to provide customers, without discrimination, with reliable and efficient telecommunications services in accordance with its licence;
      2) to comply with any standards and any regulations in respect of telecommunications operations and services;
      3) to give advance notice to customers of any intended replacement or expansion of telecommunications equipment or services and any temporary interruptions which may result;
      4) to protect the privacy of all information transmitted through the telecommunications network;
      5) in the event of a natural disaster or other unexpected accident, to permit use of the network by others in accordance with legislation and without delay; and
      6) to provide customers with telecommunications services free from interruption except in the event of a natural disaster or other unexpected accident.
  3. An operator is required to seek the prior consent of relevant authorities to maintain and repair its telecommunications lines and network housed on the premises of a State-protected business entity or organisation..
  4. An operator which receives postal items marked with unidentifiable addresses shall keep such postal items for a period of 6 months, after which time the operator shall establish an internal body responsible for making decisions in respect of the treatment of such postal items.
  5. Postal items marked with an unidentifiable address, the contents of which reveal an identifiable address, shall be delivered to that address.
  6. National and foreign currencies and other valuable items contained in unsealed postal items which have no identifiable addressee shall be held by the public treasury and civil documents shall be held at the civil registration and information authority.
  7. If the addressee of an undelivered postal item is identified, the contents of the postal item held by the public treasury or civil registration and information authority shall be delivered to the addressee. If it is not possible to deliver those contents the addressee shall be compensated for that loss.
  8. The central State administrative body shall establish rules for the treatment and the unsealing of postal items with unidentifiable addresses.