Law of Mongolia on Telecommunications
Rights and Obligations of Public
Telecommunications Operators and Customers
Article 23. Rights and obligations
In addition to any rights determined
by contract, an operator shall have the following rights:
1) to charge for the provision of
telecommunications services in accordance with the criteria prescribed
by the regulatory council;.
2) to cease the provision of services
to a customer and to terminate the contract between the operator and the
customer if the customer fails to fulfil his or her obligations set out
in the contract.
In addition to any obligations determined
by contract, an operator shall have the following obligations:
1) to provide customers, without
discrimination, with reliable and efficient telecommunications services
in accordance with its licence;
2) to comply with any standards
and any regulations in respect of telecommunications operations and services;
3) to give advance notice to customers
of any intended replacement or expansion of telecommunications equipment
or services and any temporary interruptions which may result;
4) to protect the privacy of all
information transmitted through the telecommunications network;
5) in the event of a natural disaster
or other unexpected accident, to permit use of the network by others in
accordance with legislation and without delay; and
6) to provide customers with telecommunications
services free from interruption except in the event of a natural disaster
or other unexpected accident.
An operator is required to seek the
prior consent of relevant authorities to maintain and repair its telecommunications
lines and network housed on the premises of a State-protected business
entity or organisation..
An operator which receives postal items
marked with unidentifiable addresses shall keep such postal items for a
period of 6 months, after which time the operator shall establish an internal
body responsible for making decisions in respect of the treatment of such
Postal items marked with an unidentifiable
address, the contents of which reveal an identifiable address, shall be
delivered to that address.
National and foreign currencies and
other valuable items contained in unsealed postal items which have no identifiable
addressee shall be held by the public treasury and civil documents shall
be held at the civil registration and information authority.
If the addressee of an undelivered postal
item is identified, the contents of the postal item held by the public
treasury or civil registration and information authority shall be delivered
to the addressee. If it is not possible to deliver those contents the addressee
shall be compensated for that loss.
The central State administrative body
shall establish rules for the treatment and the unsealing of postal items
with unidentifiable addresses.